Feng Yang

TL;DR: It is shown that a supply chain can be deemed as efficient while its members may be inefficient in DEA-terms, and several DEA-based non-linear programs can be treated as parametric linear programming problems, and best solutions can be obtained via a heuristic technique.

TL;DR: The overall efficiency of a structure is represented as an additive weighted average of the efficiencies of the individual components or stages that make up that structure, and the model allows one to evaluate not only the overall performance of the network, but as well represent how that performance decomposes into measures for theindividual components of thenetwork.

TL;DR: This study adopts partial least squares estimation to analyze the data obtained from an online questionnaire and finds hedonic browsing and utilitarian browsing are two key drivers on impulse buying in mobile commerce.

TL;DR: Survey findings reveal that uncertainty, identity attractiveness, and switching costs of omnichannel retailers partially mediate the effect of CCI on customer retention while fully mediating the relationship between CCI and interest in alternatives.

TL;DR: A DEA non-linear programming model to evaluate the impact of IT on multiple stages along with information on how to distribute the IT-related resources so that the efficiency is maximized is developed.