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Norhayati Zakuan

Researcher at Universiti Teknologi Malaysia

Publications -  143
Citations -  3453

Norhayati Zakuan is an academic researcher from Universiti Teknologi Malaysia. The author has contributed to research in topics: Total quality management & The Internet. The author has an hindex of 23, co-authored 134 publications receiving 2502 citations. Previous affiliations of Norhayati Zakuan include Universiti Tun Hussein Onn Malaysia & Universiti Teknologi MARA.

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The mediating effect of green innovation on the relationship between green supply chain management and environmental performance

TL;DR: In this paper, the authors investigated the relationship between green supply chain management and green innovation practices and the influence of these practices on the environmental performance in 123 manufacturing organizations with ISO 14001 certification.
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A review of multi-criteria decision-making applications to solve energy management problems: Two decades from 1995 to 2015

TL;DR: In this article, the authors provide a review on the application and use of decision making approaches in regard to energy management problems, from 1995 to 2015 in 72 important journals, which chosen from the Web of Science database and in this regard, the systematic and meta-analysis method called PRISMA has been proposed.
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A systematic review and meta-Analysis of SWARA and WASPAS methods: Theory and applications with recent fuzzy developments

TL;DR: In this article, a systematic review of methodologies and applications with recent fuzzy developments of two new MCDM utility determining approaches including step-wise weight assessment ratio analysis (SWARA) and the Weighted Aggregated Sum Product Assessment (WASPAS) is presented.
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A Systematic Review and Meta-Analysis of Swara and Waspas Methods: Theory and Applications with Recent Fuzzy Developments

TL;DR: A systematic review of methodologies and applications with recent fuzzy developments of two new MCDM utility determining approaches including Step-wise Weight Assessment Ratio Analysis (SWARA) and the Weighted Aggregated Sum Product Assessment (WASPAS) and fuzzy extensions which discussed in recent years are presented.
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Proposed relationship of TQM and organisational performance using structured equation modelling

TL;DR: In this article, the authors have reviewed the literature on TQM and organized the paper along two main themes: the evolution of TQMs considered as a set of practices, and its impacts on organisational performance.