How to Do Things With Words

Open Innovation: The New Imperative for Creating and Profiting from Technology

https://pure.tue.nl/ws/files/3887204/760250.pdf

A review of recent research on green road freight transportation

One of the aims of process mining is to retrieve a process model from a given event log. However, current techniques have problems when mining processes that contain nontrivial constructs, processes that are low structured and/or dealing with the presence of noise in the event logs. To overcome these problems, a new process representation language is presented in combination with an accompanying process mining algorithm. The most significant property of the new representation language is in the way the semantics of splits and joins are represented; by using so-called split/join frequency tables. This results in easy to understand process models even in the case of non-trivial constructs, low structured domains and the presence of noise. This paper explains the new process representation language and how the mining algorithm works. The algorithm is implemented as a plug-in in the ProM framework. An illustrative example with noise and a real life log of a complex and low structured process are used to explicate the presented approach.

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Flexible Heuristics Miner (FHM)

Quality of service (QoS) can be a critical element for achieving the business goals of a service provider, for the acceptance of a service by the user, or for guaranteeing service characteristics in a composition of services, where a service is defined as either a software or a software-support (i.e., infrastructural) service which is available on any type of network or electronic channel. The goal of this article is to compare the approaches to QoS description in the literature, where several models and metamodels are included. consider a large spectrum of models and metamodels to describe service quality, ranging from ontological approaches to define quality measures, metrics, and dimensions, to metamodels enabling the specification of quality-based service requirements and capabilities as well as of SLAs (Service-Level Agreements) and SLA templates for service provisioning. Our survey is performed by inspecting the characteristics of the available approaches to reveal which are the consolidated ones and which are the ones specific to given aspects and to analyze where the need for further research and investigation lies. The approaches here illustrated have been selected based on a systematic review of conference proceedings and journals spanning various research areas in computer science and engineering, including: distributed, information, and telecommunication systems, networks and security, and service-oriented and grid computing.

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A survey on service quality description

Context: A software reference architecture is a generic architecture for a class of systems that is used as a foundation for the design of concrete architectures from this class. The generic nature of reference architectures leads to a less defined architecture design and application contexts, which makes the architecture goal definition and architecture design non-trivial steps, rooted in uncertainty. Objective: The paper presents a structured and comprehensive study on the congruence between context, goals, and design of software reference architectures. It proposes a tool for the design of congruent reference architectures and for the analysis of the level of congruence of existing reference architectures. Method: We define a framework for congruent reference architectures. The framework is based on state of the art results from literature and practice. We validate our framework and its quality as analytical tool by applying it for the analysis of 24 reference architectures. The conclusions from our analysis are compared to the opinions of experts on these reference architectures documented in literature and dedicated communication. Results: Our framework consists of a multi-dimensional classification space and of five types of reference architectures that are formed by combining specific values from the multi-dimensional classification space. Reference architectures that can be classified in one of these types have better chances to become a success. The validation of our framework confirms its quality as a tool for the analysis of the congruence of software reference architectures. Conclusion: This paper facilitates software architects and scientists in the inception, design, and application of congruent software reference architectures. The application of the tool improves the chance for success of a reference architecture.

A framework for analysis and design of software reference architectures

Emerging innovation-driven business models are changing the financial services landscape. Most companies are using innovation to sustain their business models. However, new entrants into the financial services market innovate in a way that disrupts the industry. Typically, directions for innovation initiatives in financial services are absent. In this report, we present a structured method to analyze innovation initiatives and their impact on the financial services industry. Our method is based on innovation and business model frameworks that let us analyze business models driven by different kinds of innovations. We apply our method to emerging innovation-driven business models providing an overview of the financial services industry. Companies in financial services can use this report as an overview of the state of the art and as a guiding tool for their innovation initiatives. We contribute to the innovation and business models research fields, presenting a unified method to analyze business models driven by innovation in financial services.

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The state of the art of innovation-driven business models in the financial services industry

In this report, we present a dimensional framework to analyze and design business innovation directions. Strategists can use this framework to analyze their business and set business innovation directions. Entrepreneurs can use the business innovation directions to start the development of new business models. We contribute to the business model innovation research field, presenting a dimensional framework to select business innovation directions.

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A Framework for Business Innovation Directions

Service outsourcing is the business paradigm, in which an organization has part of its business process performed by a service provider. In dynamic markets, service providers are selected on the fly during process enactment. The cooperation between the parties is
specified in a dynamically made electronic contract. This contract includes a process specification that is tailored towards service matchmaking and crossorganizational process enactment and hence has to conform to specific market and specification standards. Process enactment, however, relies on intraorganizational process specifications that have to comply with the infrastructure available in an organization. In this position paper, we present a three-level process specification framework for dynamic contract-based
service outsourcing. This framework relates the two process specification levels through a third, conceptual level. This approached is inspired by the well-known ANSI-SPARC model for data management. We show how the framework can be placed in the context of infrastructures for cross-organizational process support.

A Three-Level Process Framework for Contract-Based Dynamic Service Outsourcing

A software reference architecture is a generic architecture for a class of information systems that is used as a foundation for the design of concrete architectures from this class. We observe that certain reference architectures have become more successful than others. One of the reasons for this is the level of congruence between their goals, context, and design. In this paper, we provide a framework for the classification of reference architectures. Using our framework on a set of reference architectures, and based on experiences with reference architectures, we define five main types of reference architectures that have congruent goals, context, and design. Reference architectures that can be classified in one of these types have better chances to become a success. We illustrate our conclusions with a number of reference architectures. This research facilitates design of more effective reference architectures.

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Samuil Angelov

Papers

A framework for analysis and design of software reference architectures

The state of the art of innovation-driven business models in the financial services industry

A Framework for Business Innovation Directions

A Three-Level Process Framework for Contract-Based Dynamic Service Outsourcing

A classification of software reference architectures: Analyzing their success and effectiveness