Sanjay L. Ahire

TL;DR: Through a detailed analysis of the literature, this research identifies 12 constructs of integrated QM strategies and using a survey of 371 manufacturing firms, the constructs are empirically tested and validated.

TL;DR: In this article, the authors established a framework for identifying the synergistic linkages of design and process management to the operational quality outcomes during the manufacturing process (internal quality) and upon the field usage of the products (external quality).

TL;DR: In this article, the authors examined the associations between ten integrated quality management constructs and the resulting product quality, and concluded that firms with high top management commitment produce high quality products despite variations in individual constructs.

TL;DR: A review, classification, and analysis of the research in TQM spanning the last two decades is presented in this paper, where a total of 226 articles are identified from 44 refereed management journals published from 1970 to 1993 and these articles are then classified and analyzed using the following two-dimensional scheme: (1) article orientation (conceptual, case study, empirical, analytical, simulation, and overview) and (2) article focus using the Malcolm Baldrige National Quality Award criteria.

TL;DR: The Hybrid Approach performs well not only in terms of the statistical validity of constructs, but also incorporates the feature to recognize patterns suggested by exploratory methods, and is recommended for refining and validating measurement instruments in relatively unexplored research domains as well as in matured research domains.