scispace - formally typeset
Journal ArticleDOI

On user studies and information needs

Tom Wilson
- 01 Jan 1981 - 
- Vol. 37, Iss: 1, pp 3-15
TLDR
The aim of this paper is to attempt to reduce confusion by devoting attention to the definition of some concepts and by proposing the basis for a theory of the motivations for information‐seeking behaviour.
Abstract
Apart from information retrieval there is virtually no other area of information science that has occasioned as much research effort and writing as ‘user studies’. Within user studies the investigation of ‘information needs’ has been the subject of much debate and no little confusion. The aim of this paper is to attempt to reduce this confusion by devoting attention to the definition of some concepts and by proposing the basis for a theory of the motivations for information‐seeking behaviour.

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Citations
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Journal ArticleDOI

Inside the Search Process: Information Seeking from the User's Perspective.

TL;DR: A model of the information search process is presented derived from a series of five studies investigating common experiences of users in information seeking situations, suggesting a gap between the users’ natural process of information use and the information system and intermediaries’ traditional patterns of information provision.
Journal ArticleDOI

Models in information behaviour research

TL;DR: An alternative, problem‐solving model is presented, which, it is suggested, provides a basis for relating the models of information seeking and other aspects of information behaviour in appropriate research strategies.
Book

Knowledge Management in Theory and Practice

Kimiz Dalkir
TL;DR: This second edition of this textbook and professional reference offers a comprehensive overview of the field of KM, providing both a substantive theoretical grounding and a pragmatic approach to applying key concepts.
Journal ArticleDOI

Human Information Behavior

TL;DR: Findings are pointed to that enable the system designer to put the design process in the wider context of the user in the organization.
References
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Book

Studies in Ethnomethodology

TL;DR: This work focuses on Ethnomethodology, which investigates the role of sex status in the lives of the Intersexed Person and some of the rules of Correct Decisions that Jurors Respect.
Journal ArticleDOI

The norm of reciprocity: a preliminary statement *

TL;DR: The notion of complementarity and reciprocity in functional theory is explored in this article, enabling a reanalysis of the concepts of "survival" and "exploitation" and the need to distinguish between complementarity, reciprocity, and the generalized moral norm of reciprocity.
Book

The Mathematical Theory of Communication

TL;DR: The Mathematical Theory of Communication (MTOC) as discussed by the authors was originally published as a paper on communication theory more than fifty years ago and has since gone through four hardcover and sixteen paperback printings.