Faisal Talib

TL;DR: In this article, an interpretive structural modeling (ISM) based approach has been utilized to understand the mutual influences among the barriers of total quality management (TQM), and 12 TQM barriers are identified through the literature review and expert opinion.

TL;DR: In this article, the authors investigated the relationship between total quality management practices and quality performance in Indian service companies and found that TQM practices were partially correlated with quality performance of the Indian Service companies.

TL;DR: In this paper, the authors present a set of total quality management (TQM) and supply chain management (SCM) practices through an extensive literature review and to identify the relationships among them by comparing the identified TQM and SCM practices.

TL;DR: In this paper, the authors identify which CFSs are critical to TQM implementation and support service quality and propose a model of organizational performance that can help managers to achieve organizational excellence and help them to maintain a fit with the changing environment.

TL;DR: Eight supporting TQM practices, such as top-management commitment, teamwork and participation, process management, customer focus and satisfaction, resource management, organization behavior and culture, continuous improvement, and training and education were identified as best practices for TQm implementation in any health care setting.