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Journal ArticleDOI

The Paradox of Diversity Management, Creativity and Innovation

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TLDR
In this article, the authors argue that diversity is a recognizable source of creativity and innovation that can provide a basis for competitive advantage, but diversity is also a cause of misunderstanding, suspicion and conflict in the workplace that can result in absenteeism, poor quality, low morale and loss of competitiveness.
Abstract
This conceptual and discursive paper argues that diversity is a recognizable source of creativity and innovation that can provide a basis for competitive advantage. On the other hand, diversity is also a cause of misunderstanding, suspicion and conflict in the workplace that can result in absenteeism, poor quality, low morale and loss of competitiveness. Firms seeking competitive advantage therefore face a paradoxical situation. If they embrace diversity, they risk workplace conflict, and if they avoid diversity, they risk loss of competitiveness. The advantages and disadvantages associated with workforce diversity put organizations in a position of managing a paradoxical situation. To give support to this assertion, the paper considers what is meant by diversity, how it is best managed, what its relationship with creativity and innovation might be and how the problems created by the management of diversity, creativity and innovation might be resolved.

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Citations
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Multicultural experience enhances creativity: the when and how.

TL;DR: The research reported in this article is the first to empirically demonstrate that exposure to multiple cultures in and of itself can enhance creativity.
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Tensions in Corporate Sustainability: Towards an Integrative Framework

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Do organizations spend wisely on employees? Effects of training and development investments on learning and innovation in organizations

TL;DR: Analysis showed that corporate expenditure for internal training predicts interpersonal and organizational learning practices, which, in turn, increase innovative performance, which is stronger within organizations that have stronger innovative climates.
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Recognizing the benefits of diversity: When and how does diversity increase group performance?

TL;DR: In this article, the authors proposed a model of managing diversity which draws on social psychology theories and showed that when these social psychological mechanisms are activated, diversity will lead to an increase in group performance, and collective identity is salient and when psychological safety climate are the psychological conditions that activate these mechanisms.
Journal ArticleDOI

Best Practices for Managing Organizational Diversity

TL;DR: In this paper, the authors define workplace diversity and identify best practices supporting planned and positive diversity management, and explore how academic libraries can apply diversity management best practices and provide a reading list for leaders and human resource managers.
References
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Book ChapterDOI

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