Example of Journal of Service Research format
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Example of Journal of Service Research format Example of Journal of Service Research format Example of Journal of Service Research format Example of Journal of Service Research format Example of Journal of Service Research format Example of Journal of Service Research format Example of Journal of Service Research format
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Example of Journal of Service Research format Example of Journal of Service Research format Example of Journal of Service Research format Example of Journal of Service Research format Example of Journal of Service Research format Example of Journal of Service Research format Example of Journal of Service Research format
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This content is only for preview purposes. The original open access content can be found here.
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Journal of Service Research — Template for authors

Publisher: SAGE
Categories Rank Trend in last 3 yrs
Sociology and Political Science #3 of 1269 -
Organizational Behavior and Human Resource Management #3 of 200 -
Information Systems #10 of 329 down down by 3 ranks
journal-quality-icon Journal quality:
High
calendar-icon Last 4 years overview: 109 Published Papers | 1542 Citations
indexed-in-icon Indexed in: Scopus
last-updated-icon Last updated: 20/06/2020
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Related Journals

open access Open Access

Springer

Quality:  
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CiteRatio: 3.3
SJR: 0.48
SNIP: 1.716
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SAGE

Quality:  
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CiteRatio: 5.4
SJR: 2.027
SNIP: 2.721
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CiteRatio: 2.3
SJR: 0.392
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open access Open Access

SAGE

Quality:  
High
CiteRatio: 1.2
SJR: 0.262
SNIP: 0.682

Journal Performance & Insights

Impact Factor

CiteRatio

Determines the importance of a journal by taking a measure of frequency with which the average article in a journal has been cited in a particular year.

A measure of average citations received per peer-reviewed paper published in the journal.

6.382

57% from 2018

Impact factor for Journal of Service Research from 2016 - 2019
Year Value
2019 6.382
2018 4.071
2017 6.842
2016 6.847
graph view Graph view
table view Table view

14.1

52% from 2019

CiteRatio for Journal of Service Research from 2016 - 2020
Year Value
2020 14.1
2019 9.3
2018 12.2
2017 12.0
2016 8.3
graph view Graph view
table view Table view

insights Insights

  • Impact factor of this journal has increased by 57% in last year.
  • This journal’s impact factor is in the top 10 percentile category.

insights Insights

  • CiteRatio of this journal has increased by 52% in last years.
  • This journal’s CiteRatio is in the top 10 percentile category.

SCImago Journal Rank (SJR)

Source Normalized Impact per Paper (SNIP)

Measures weighted citations received by the journal. Citation weighting depends on the categories and prestige of the citing journal.

Measures actual citations received relative to citations expected for the journal's category.

4.434

32% from 2019

SJR for Journal of Service Research from 2016 - 2020
Year Value
2020 4.434
2019 3.37
2018 3.34
2017 5.247
2016 4.818
graph view Graph view
table view Table view

3.968

71% from 2019

SNIP for Journal of Service Research from 2016 - 2020
Year Value
2020 3.968
2019 2.326
2018 2.802
2017 3.511
2016 3.497
graph view Graph view
table view Table view

insights Insights

  • SJR of this journal has increased by 32% in last years.
  • This journal’s SJR is in the top 10 percentile category.

insights Insights

  • SNIP of this journal has increased by 71% in last years.
  • This journal’s SNIP is in the top 10 percentile category.

Journal of Service Research

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SAGE

Journal of Service Research

The mission of the Journal of Service Research is to be the leading outlet for the most advanced research in service marketing, service operations, service human resources and organizational design, service information systems, customer satisfaction and service quality, electr...... Read More

Sociology and Political Science

Organizational Behavior and Human Resource Management

Information Systems

Social Sciences

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Last updated on
20 Jun 2020
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ISSN
1094-6705
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Impact Factor
Very High - 3.342
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Open Access
No
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Sherpa RoMEO Archiving Policy
Green faq
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Plagiarism Check
Available via Turnitin
i
Endnote Style
Download Available
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Bibliography Name
SageV
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Citation Type
Numbered (Superscripted)
25
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Bibliography Example
Blonder GE, Tinkham M and Klapwijk TM. Transition from metallic to tunneling regimes in superconducting microconstrictions: Excess current, charge imbalance, and supercurrent conversion. Phys. Rev. B 1982; 25(7): 4515–4532. URL 10.1103/PhysRevB.25.4515.

Top papers written in this journal

open accessOpen access Journal Article DOI: 10.1177/1094670504271156
E-S-QUAL: A Multiple-Item Scale for Assessing Electronic Service Quality
A. Parasuraman1, Valarie A. Zeithaml2, Arvind Malhotra2

Abstract:

Using the means-end framework as a theoretical foundation, this article conceptualizes, constructs, refines, and tests a multiple-item scale (E-S-QUAL) for measuring the service quality delivered b... Using the means-end framework as a theoretical foundation, this article conceptualizes, constructs, refines, and tests a multiple-item scale (E-S-QUAL) for measuring the service quality delivered b... read more read less

Topics:

Service design (54%)54% related to the paper, Service quality (53%)53% related to the paper, Quality (business) (50%)50% related to the paper
View PDF
3,410 Citations
Journal Article DOI: 10.1177/1094670511411703
Customer Engagement Conceptual Domain, Fundamental Propositions, and Implications for Research
Roderick J. Brodie1, Linda D. Hollebeek1, Biljana Juric1, Ana Ilic1

Abstract:

In today’s highly dynamic and interactive business environment, the role of “customer engagement” (CE) in cocreating customer experience and value is receiving increasing attention from business practitioners and academics alike. Despite this interest, systematic scholarly inquiry into the concept and its conceptual distincti... In today’s highly dynamic and interactive business environment, the role of “customer engagement” (CE) in cocreating customer experience and value is receiving increasing attention from business practitioners and academics alike. Despite this interest, systematic scholarly inquiry into the concept and its conceptual distinctiveness from other, associated relational concepts has been limited to date. This article explores the theoretical foundations of CE by drawing on relationship marketing theory and the service-dominant (S-D) logic. The analysis also examines the use of the term “engagement” in the social science, management, and marketing academic literatures, as well as in specific business practice applications. Five fundamental propositions (FPs) derived from this analysis are used to develop a general definition of CE, and distinguish the concept from other relational concepts, including “participation” and “involvement.” The five propositions are used in the development of a framework for future r... read more read less

Topics:

Customer engagement (63%)63% related to the paper, Customer to customer (61%)61% related to the paper, Relationship marketing (59%)59% related to the paper, Customer advocacy (59%)59% related to the paper, Customer retention (57%)57% related to the paper
View PDF
2,390 Citations
Journal Article DOI: 10.1177/109467050024001
Technology Readiness Index (Tri): A Multiple-Item Scale to Measure Readiness to Embrace New Technologies
A. Parasuraman1

Abstract:

The role of technology in customer-company interactions and the number of technology-based products and services have been growing rapidly. Although these developments have benefited customers, the... The role of technology in customer-company interactions and the number of technology-based products and services have been growing rapidly. Although these developments have benefited customers, the... read more read less

Topics:

Technology education (55%)55% related to the paper, Emerging technologies (51%)51% related to the paper
2,305 Citations
Journal Article DOI: 10.1177/1094670502004003006
Understanding Relationship Marketing Outcomes An Integration of Relational Benefits and Relationship Quality
Thorsten Hennig-Thurau1, Kevin P. Gwinner2, Dwayne D. Gremler3

Abstract:

The importance of developing and maintaining enduring relationships with customers of service businesses is generally accepted in the marketing literature. A key challenge for researchers is to identify and understand how managerially controlled antecedent variables influence important relationship marketing outcomes (e.g., c... The importance of developing and maintaining enduring relationships with customers of service businesses is generally accepted in the marketing literature. A key challenge for researchers is to identify and understand how managerially controlled antecedent variables influence important relationship marketing outcomes (e.g., customer loyalty and word-of-mouth communication). Relational benefits, which have a focus on the benefits consumers receive apart from the core service, and relationship quality, which focuses on the overall nature of the relationship, represent two approaches to understanding customer loyalty and word of mouth. This article integrates these two concepts by positioning customer satisfaction and commitment as relationship quality dimensions that partially mediate the relationship between three relational benefits (confidence benefits, social benefits, and special treatment benefits) and the two outcome variables. The results provide support for the model and indicate that the concepts ... read more read less

Topics:

Relationship marketing (66%)66% related to the paper, Loyalty business model (62%)62% related to the paper, Customer satisfaction (60%)60% related to the paper, Enterprise relationship management (59%)59% related to the paper, Word of mouth (54%)54% related to the paper
View PDF
2,237 Citations
Journal Article DOI: 10.1177/1094670510375599
Customer engagement behavior : Theoretical foundations and research directions

Abstract:

This article develops and discusses the concept of customer engagement behaviors (CEB), which we define as the customers’ behavioral manifestation toward a brand or firm, beyond purchase, resulting from motivational drivers. CEBs include a vast array of behaviors including word-of-mouth (WOM) activity, recommendations, helpin... This article develops and discusses the concept of customer engagement behaviors (CEB), which we define as the customers’ behavioral manifestation toward a brand or firm, beyond purchase, resulting from motivational drivers. CEBs include a vast array of behaviors including word-of-mouth (WOM) activity, recommendations, helping other customers, blogging, writing reviews, and even engaging in legal action. The authors develop a conceptual model of the antecedents and consequences—customer, firm, and societal—of CEBs. The authors suggest that firms can manage CEBs by taking a more integrative and comprehensive approach that acknowledges their evolution and impact over time. read more read less

Topics:

Customer engagement (69%)69% related to the paper, Brand engagement (62%)62% related to the paper, Loyalty business model (62%)62% related to the paper, Customer relationship management (58%)58% related to the paper, Brand community (56%)56% related to the paper
2,180 Citations
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Journal of Service Research format uses SageV citation style.

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Frequently asked questions

1. Can I write Journal of Service Research in LaTeX?

Absolutely not! Our tool has been designed to help you focus on writing. You can write your entire paper as per the Journal of Service Research guidelines and auto format it.

2. Do you follow the Journal of Service Research guidelines?

Yes, the template is compliant with the Journal of Service Research guidelines. Our experts at SciSpace ensure that. If there are any changes to the journal's guidelines, we'll change our algorithm accordingly.

3. Can I cite my article in multiple styles in Journal of Service Research?

Of course! We support all the top citation styles, such as APA style, MLA style, Vancouver style, Harvard style, and Chicago style. For example, when you write your paper and hit autoformat, our system will automatically update your article as per the Journal of Service Research citation style.

4. Can I use the Journal of Service Research templates for free?

Sign up for our free trial, and you'll be able to use all our features for seven days. You'll see how helpful they are and how inexpensive they are compared to other options, Especially for Journal of Service Research.

5. Can I use a manuscript in Journal of Service Research that I have written in MS Word?

Yes. You can choose the right template, copy-paste the contents from the word document, and click on auto-format. Once you're done, you'll have a publish-ready paper Journal of Service Research that you can download at the end.

6. How long does it usually take you to format my papers in Journal of Service Research?

It only takes a matter of seconds to edit your manuscript. Besides that, our intuitive editor saves you from writing and formatting it in Journal of Service Research.

7. Where can I find the template for the Journal of Service Research?

It is possible to find the Word template for any journal on Google. However, why use a template when you can write your entire manuscript on SciSpace , auto format it as per Journal of Service Research's guidelines and download the same in Word, PDF and LaTeX formats? Give us a try!.

8. Can I reformat my paper to fit the Journal of Service Research's guidelines?

Of course! You can do this using our intuitive editor. It's very easy. If you need help, our support team is always ready to assist you.

9. Journal of Service Research an online tool or is there a desktop version?

SciSpace's Journal of Service Research is currently available as an online tool. We're developing a desktop version, too. You can request (or upvote) any features that you think would be helpful for you and other researchers in the "feature request" section of your account once you've signed up with us.

10. I cannot find my template in your gallery. Can you create it for me like Journal of Service Research?

Sure. You can request any template and we'll have it setup within a few days. You can find the request box in Journal Gallery on the right side bar under the heading, "Couldn't find the format you were looking for like Journal of Service Research?”

11. What is the output that I would get after using Journal of Service Research?

After writing your paper autoformatting in Journal of Service Research, you can download it in multiple formats, viz., PDF, Docx, and LaTeX.

12. Is Journal of Service Research's impact factor high enough that I should try publishing my article there?

To be honest, the answer is no. The impact factor is one of the many elements that determine the quality of a journal. Few of these factors include review board, rejection rates, frequency of inclusion in indexes, and Eigenfactor. You need to assess all these factors before you make your final call.

13. What is Sherpa RoMEO Archiving Policy for Journal of Service Research?

SHERPA/RoMEO Database

We extracted this data from Sherpa Romeo to help researchers understand the access level of this journal in accordance with the Sherpa Romeo Archiving Policy for Journal of Service Research. The table below indicates the level of access a journal has as per Sherpa Romeo's archiving policy.

RoMEO Colour Archiving policy
Green Can archive pre-print and post-print or publisher's version/PDF
Blue Can archive post-print (ie final draft post-refereeing) or publisher's version/PDF
Yellow Can archive pre-print (ie pre-refereeing)
White Archiving not formally supported
FYI:
  1. Pre-prints as being the version of the paper before peer review and
  2. Post-prints as being the version of the paper after peer-review, with revisions having been made.

14. What are the most common citation types In Journal of Service Research?

The 5 most common citation types in order of usage for Journal of Service Research are:.

S. No. Citation Style Type
1. Author Year
2. Numbered
3. Numbered (Superscripted)
4. Author Year (Cited Pages)
5. Footnote

15. How do I submit my article to the Journal of Service Research?

It is possible to find the Word template for any journal on Google. However, why use a template when you can write your entire manuscript on SciSpace , auto format it as per Journal of Service Research's guidelines and download the same in Word, PDF and LaTeX formats? Give us a try!.

16. Can I download Journal of Service Research in Endnote format?

Yes, SciSpace provides this functionality. After signing up, you would need to import your existing references from Word or Bib file to SciSpace. Then SciSpace would allow you to download your references in Journal of Service Research Endnote style according to Elsevier guidelines.

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I spent hours with MS word for reformatting. It was frustrating - plain and simple. With SciSpace, I can draft my manuscripts and once it is finished I can just submit. In case, I have to submit to another journal it is really just a button click instead of an afternoon of reformatting.

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