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Editorial: Towards service science, engineering and practice
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This article is published in International Journal of Services Operations and Informatics.The article was published on 2007-01-01. It has received 34 citations till now. The article focuses on the topics: Service (business).read more
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Computational Thinking of Service Systems: Dynamics and Adaptiveness Modeling
TL;DR: This research proposes a computational thinking approach to modeling of the dynamics and adaptiveness of a service system aimed at fully leveraging today's ubiquitous digitalized information, computing capability and computational power so that the service system can be studied qualitatively and quantitatively.
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Structure and Dynamics of a 'T-Shaped' Knowledge: From Individuals to Cooperating Communities of Practice
TL;DR: This proposal provides a multidimensional vSa-DKMF metamodel to assess the relational conditions among cooperating organizations as well as to provide guidelines for the construction of a knowledge network built on the idea of T-shaped knowledge.
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From ‘Ego’ to ‘Eco’ in B2B Relationships
TL;DR: In this paper, the authors address sustainable development through the lens of the Viable Systems Approach (vSa ), a theoretical approach developed by, among others, Golinelli (2000, 2005, 2010) and Barile(2000, 2008, 2009) to extend the relative reflections of the governing processes of a firm by focusing on the research of consonance within the specific context in which the firm operates.
An Integrated SS-VSA Analysis of Changing Job Roles. ISSN: 9781427620903
TL;DR: This paper presents a first attempt at an integrated Service Science SS and Viable Systems Approach VSA analysis of the real-world phenomenon of changing jobs roles, providing an abstract framework for enumerating all job roles and transitions between job roles as well as a practical recommendation to prepare a next-generation of individuals to compete better in a world of accelerating job role change.
Journal ArticleDOI
An Integrated SS-VSA Analysis of Changing Job Roles
TL;DR: In this paper, the authors present a first attempt at an integrated Service Science SS and Viable Systems Approach VSA analysis of the real-world phenomenon of changing jobs roles, which is important to quality of life and yet understudied by systems scientists.