Journal ArticleDOI
Empowerment: theory and practice
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TLDR
However, there are significant problems with much of the prescriptive literature on empowerment, in that there is little detailed discussion of the problems employers may experience implementing empowerment or the conditions which are necessary for such an approach to be successful as mentioned in this paper.Abstract:
In recent years, the term empowerment has become part of everyday management language. It has also been associated with popular management movements of the times such as human resource management (HRM) and total quality management (TQM). Empowerment is regarded as providing a solution to the age‐old problem of Taylorised and bureaucratic workplaces where creativity is stifled and workers become alienated, showing discontent through individual or collective means. However, there are significant problems with much of the prescriptive literature on empowerment, in that there is little detailed discussion of the problems employers may experience implementing empowerment or the conditions which are necessary for such an approach to be successful. It is assumed employees will simply welcome the new way of working. Moreover, it is also assumed that empowerment is a universal solution appropriate to all organisations in all circumstances. Empowerment itself is not seen in a contingent way. Such literature has also been criticised as superficial and furthermore as trivialising the conflict that exists within organisations.read more
Citations
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Journal ArticleDOI
The internet, consumer empowerment and marketing strategies
TL;DR: In this article, the authors argue that increasing use of information and communication technologies (ICT) is shifting market power from suppliers to consumers, and the ensuing consumer empowerment is presented as an unintended consequence of marketing.
Journal ArticleDOI
Delivering customer-oriented behaviour through empowerment: An empirical test of HRM assumptions
TL;DR: In this article, the authors evaluated managers' assumptions about what engenders the desired customer-oriented behaviours among employees. And they found that employees who perceived management behaviour in a positive light and who had participated in values-based training were more likely to feel empowered.
Journal ArticleDOI
The effects of total quality management practices on employees' work‐related attitudes
TL;DR: In this paper, the authors examined the impact of total quality management practices on employees' work-related attitudes, such as job involvement, job satisfaction, career satisfaction, and organizational commitment.
Posted Content
Rooted in Supervision, Branching into Management: Continuity and Change in the Role of First-Line Manager
TL;DR: A survey of 135 organizations in London and the South East of the UK showed that the role of first-line managers has not shifted from supervision to team leadership/coordination or business unit management as mentioned in this paper.
Journal ArticleDOI
Empowerment, Performance, and Operational Uncertainty: A Theoretical Integration
TL;DR: In this article, the authors argue that there are already strong grounds for suggesting that this universalistic assumption is flawed, and that the effectiveness of empowerment practices will be contingent on the degree of operational uncertainty that prevails.
References
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Book
In Search of Excellence
TL;DR: The CFA Association of Pakistan is such a platform and as members, your hand in organizing and promoting the society's activities can make all the difference: scholarships, university outreach programs, analyst certification programs, implementing global performance standards as discussed by the authors.
Book
Participation and democratic theory
TL;DR: In this article, the sence of political efficacy and participation in the workplace is discussed. But it is not discussed in detail, and the authors do not discuss the role of workers' self-management in this process.
Journal ArticleDOI
The Empowerment Process: Integrating Theory and Practice
TL;DR: The authors provided an analytical treatment of the construct and integrated the diverse approaches to empowerment found in both the management and psychology literatures, identifying certain antecedent conditions of powerlessness and practices that have been hypothesized to empower subordinates.
Journal ArticleDOI
The Second Industrial Divide
TL;DR: The Second Industrial Divide as discussed by the authors is a history of the economic crisis of the 1980s and its consequences on American social and economic history, with a focus on the second industrial divide, the moments at which choices are made that fix the future course of industrial develop-
Book
Competitive Advantage Through People
TL;DR: Pfeffer as discussed by the authors argues that the source of competitive advantage is shifting from technology, patents, or strategic position to how a company manages its employees, and describes how successful companies have overcome the barriers to change and offers a solid framework for implementing these changes in any industry.