Journal ArticleDOI
Management of Information System in Indian SMEs: an exploratory study
TLDR
In this article, the authors identify critical issues that would contribute to effective performance of Information System (IS) management in Indian SMEs sector and present the four important issues in IS management, IS strategy, competitive priorities, benefits observed/perceived by effective management of IS function and barriers observed in implementing IS management practices.Abstract:
To improve overall business performance and the more and more use of Information Technology (IT) have forced Small- and Medium-Sized Enterprises (SMEs) to design and deploy effective strategy for management of Information system (IS) function and follow proper IS-related practices. SMEs with limited resources may be able to deploy IS for their normal operations, but may not be able to manage the IS functions or follow IS practices properly. This study aims to identify critical issues that would contribute to effective performance of the IS management in Indian SMEs sector. On the basis of the four case studies from diverse SMEs from three different states of western India, this paper presents the four important issues in IS management – IS strategy, competitive priorities, benefits observed/perceived by effective management of IS function and barriers observed in implementing IS management practices. On the basis of the analysis of the case studies, several propositions as recommendations such as the role of top management, use of IT tools, investment in IT, supply chain linkages and work culture for an effective IS management in Indian SMEs have been discussed.read more
Citations
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Journal ArticleDOI
Performance measurement of supply chain management: A balanced scorecard approach
TL;DR: It is suggested that a balanced SCM scorecard can be the foundation for a strategic SCM system provided that certain development guidelines are properly followed, appropriate metrics are evaluated, and key implementation obstacles are overcome.
Journal ArticleDOI
Information system architecture: a framework for a cluster of small- and medium-sized enterprises (SMEs)
R. Bhagwat,M. K. Sharma +1 more
TL;DR: In this article, the authors investigated the SMEs' IS-related practices by conducting a survey of 210 select SMEs of the western part of India and observed an increasing trend in using information technology (IT) in the SME sector, but SMEs lack the capabilities to exploit it optimally for their development in the present competitive market.
Journal ArticleDOI
Performance measurements in the implementation of information systems in small and medium‐sized enterprises: a framework and empirical analysis
TL;DR: In this paper, the authors developed a framework for IS that measures and evaluates IS performance from the following six perspectives: operational efficiency of the IS function, down time of IS, responsiveness, timeliness of information, accuracy of information and overall competitive position.
Proceedings Article
Benefits and Challenges of Business Intelligence Adoption in Small and Medium-Sized Enterprises
TL;DR: This exploratory study examines BI adoption within German SMEs in the state of Saxony and suggests four types of BI SMEs, each with an individual profile concerning potential benefits as well as a certain set of challenges that are to be expected when it comes to adopting BI solutions.
Journal ArticleDOI
Performance measurement system: case studies from SMEs in India
TL;DR: In this article, the authors explore and examine the performance measurement system (PMS) development through four select case studies in India and identify critical issues that would contribute to the effective performance measurement function in Indian SMEs.
References
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Book
Case Study Research: Design and Methods
TL;DR: In this article, buku ini mencakup lebih dari 50 studi kasus, memberikan perhatian untuk analisis kuantitatif, membahas lebah lengkap penggunaan desain metode campuran penelitian, and termasuk wawasan metodologi baru.
Book Chapter
Case study research
TL;DR: The comprehensive and accessible nature of this collection will make it an essential and lasting handbook for researchers and students studying organizations.
Journal ArticleDOI
Mixing Qualitative and Quantitative Methods: Triangulation in Action @
TL;DR: There is a distinct tradition in the literature on social science research methods that advocates the use of multiple methods as mentioned in this paper, which is usually described as one of convergent methodology, multimethod/multitrait (Campbell and Fiske, 1959), convergent validation or, what has been called "triangulation".