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Jamshed Siddiqui

Researcher at Aligarh Muslim University

Publications -  61
Citations -  671

Jamshed Siddiqui is an academic researcher from Aligarh Muslim University. The author has contributed to research in topics: Total quality management & Information technology. The author has an hindex of 12, co-authored 61 publications receiving 565 citations.

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Total quality management and service quality: an exploratory study of quality management practices and barriers in service industry

TL;DR: In this article, a literature review reveals that no study has addressed these two issues and no study was conducted to investigate the impact of total quality management (TQM) awareness in the service industry.
Journal ArticleDOI

Exploring total quality management for information systems in Indian firms: Application and benefits

TL;DR: The paper aims to analyze the realization of pragmatic goals by Indian firms through TQM for IS through the implementation of top management commitment, customer‐centric advancements, benchmarking, relentless improvement and strengthening the employee base.
Journal ArticleDOI

TQM principles' application on information systems for empirical goals

TL;DR: A study conducted in Indian companies to evaluate the role of total quality management (TQM) of information systems (IS) in pragmatically realizing organizational goals is presented in this paper.
Proceedings ArticleDOI

Book recommendation system using opinion mining technique

TL;DR: This paper presented a recommendation technique based on opinion mining to propose top ranked books on different discipline of the computer science based on the need of the customers and the reviews collected from them.
Posted Content

Role of Information Technology in Total Quality Management: A Literature Review

TL;DR: A survey of literature on role of Information Technology for total quality management to enhance the organizational performance was conducted in this article, which revealed that there are three types of papers on the role of IT in TQM namely research papers, empirical studies and case studies.