Journal ArticleDOI
An integration of BSC and AHP for sustainable growth of manufacturing industries
TLDR
In this article, the authors integrated Balanced Scorecard (BSC) and AHP for sustainable growth of manufacturing industries, which is a strategic management tool to decide the criterion of critical success factors for industries growth.Abstract:
Manufacturing industries are intense pressure to determine way to increase profit and sustain in the rapidly changing competitive market. Penetration of global market has forced industries to deliver what customers wants, and even further, what will delight them. Industries realise that delivering cost effective and high-quality products to customers in a timely manner is crucial for their today’s survival. Hence, industries seek a process that helps to organise, simplify, and expedite decision making process more accurate. Balanced scorecard is a strategic management tool to decide the criterion of critical success factors for industries growth. Analytic hierarchical process helps for evaluating various criteria to determine the best among the factors. This study is aimed to integrate BSC and AHP for a sustainable growth of manufacturing industries.read more
Citations
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Journal ArticleDOI
The impacts of critical success factors for implementing green supply chain management towards sustainability: An empirical investigation of Indian automobile industry
TL;DR: In this article, the importance of Critical Success Factors (CSFs) to implement Green Supply Chain Management (GSCM) towards sustainability taking into account the automobile industry of India is explored.
Journal ArticleDOI
Review on multi-criteria decision analysis in sustainable manufacturing decision making
TL;DR: In this article, the authors present the assessment of sustainable manufacturing practices, and prioritisation of barriers, drivers, and indicators have become complex due to the involvement of existing existing stakeholders.
Journal ArticleDOI
Applying fuzzy AHP–TOPSIS technique in identifying the content strategy of sustainable manufacturing for food production
TL;DR: In this article, a fuzzy analytic hierarchy process-technique for order of preference by similarity to ideal solution (AHP-TOPSIS) approach is used to formulate a sustainable manufacturing strategy and then to map this strategy to established best practices.
Journal ArticleDOI
Synergetic success factors of total quality management (TQM) and supply chain management (SCM): A literature review
TL;DR: In this article, the authors present a set of critical factors for total quality management (TQM) and supply chain management (SCM) practices through an extensive literature review; and, identify the relationships among them by comparing the identified TQM and SCM practices in order to explore the concept of supply chain quality management.
Journal ArticleDOI
The moderating effect of motivations on the relationship between obtaining ISO 9001 certification and organizational performance
TL;DR: In this paper, the authors investigate if ISO 9001 certified companies in an Iranian province (Kermanshah) perform better than non-certified ISO9001, i.e., internal or external motivations.
References
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Book ChapterDOI
The Analytic Hierarchy Process
Thomas L. Saaty,Kevin P. Kearns +1 more
TL;DR: Analytic Hierarchy Process (AHP) as mentioned in this paper is a systematic procedure for representing the elements of any problem hierarchically, which organizes the basic rationality by breaking down a problem into its smaller constituent parts and then guides decision makers through a series of pairwise comparison judgments to express the relative strength or intensity of impact of the elements in the hierarchy.
Journal Article
Using the balanced scorecard as a strategic management system
Robert S. Kaplan,David P. Norton +1 more
TL;DR: The concept of balanced scorecard was introduced by Robert S. Kaplan and David P. Norton as mentioned in this paper to measure performance from three additional perspectives: customers, internal business processes, and learning and growth.
Journal ArticleDOI
Co-creation experiences: The next practice in value creation
TL;DR: The meaning of value and the process of value creation are rapidly shifting from a product-and firm-centric view to personalized consumer experiences as discussed by the authors, and consumers are increasingly co-creating value with the firm.
Journal ArticleDOI
Linking the Balanced Scorecard to Strategy
Robert S. Kaplan,David P. Norton +1 more
TL;DR: The Balanced Scorecard as mentioned in this paper was developed to measure both current operating performance and the drivers of future performance, and it has been used to measure customer, process, and employee satisfaction.
Journal ArticleDOI
Remarks on the analytic hierarchy process
TL;DR: The analytic hierarchy process AHP is flawed as a procedure for ranking alternatives in that the rankings produced by this procedure are arbitrary as discussed by the authors, and the key to correcting this flaw is the synthesis of the AHP with the concepts of multiattribute utility theory.